At TLC Disability Services, we believe every person deserves the opportunity to thrive. Our mission is not just about providing disability support but about creating pathways for independence, inclusion, and personal growth. Through our tailored services—including day programs, Supported Independent Living (SIL), and allied health support—we empower individuals to reach their full potential.
Behind our success is a strong leadership team cultivating a positive and supportive culture. Under the guidance of Laura Cowell, CEO of Australian Operations, and Yasser Zaki, Global CEO, TLC has grown into a trusted provider that puts people first. Their commitment to quality care and innovation ensures participants receive support tailored to their unique goals and aspirations.
Personalised Support That Makes a Difference
Every participant has different needs, and our services are designed to provide meaningful, person-centred care. Whether through engaging day programs that include art, cooking, kickboxing, and life skills training or Specialist Disability Accommodation (SDA) that fosters independent living, TLC ensures that participants receive the proper support at the right time.
In addition to direct support, our Allied Health Services play a crucial role in helping individuals build confidence and achieve their health and personal goals. With expert physiotherapists, psychologists, and behavioural support specialists, we provide holistic care that improves overall well-being.
A Story of Transformation: From Day Programs to Independent Living
Real change happens when a team comes together to make a difference in someone’s life. One inspiring success story comes from our Victoria team, where a participant who once attended TLC’s day programs has successfully transitioned into one of our SIL (Supported Independent Living) homes.
This transition wasn’t just about finding accommodation but building a strong foundation for independence. Thanks to the dedication of our accommodation team, this participant now has a stable home environment that meets her needs.
Our direct services team also supported her journey, who carefully planned and managed her 24/7 roster, ensuring she had the right team of support workers around her. This collaborative effort showcases TLC’s commitment to making long-term, meaningful changes in our participants’ lives.
Beyond Support: Building a Community
At TLC, we go beyond traditional disability support by creating empowerment and social inclusion opportunities. Initiatives like the TLC Impact Coffee Line provide employment opportunities and promote economic participation for people with disabilities. Our involvement in events like the Big Blue Table highlights our focus on mental health and fostering a sense of belonging.
These initiatives are driven by a leadership team that genuinely cares. Laura Cowell and Yasser Zaki have played key roles in ensuring TLC continues to grow while maintaining its core values of inclusivity and participant-first support. Their vision has helped shape a culture where participants, staff, and families feel heard, valued, and supported every step of the way.
Empowering the Future Together
TLC Disability Services is more than just a support provider—we are a community that believes in empowering individuals to live their best lives. We continue to transform lives across Australia through personalised care, dedicated teams, and visionary leadership.
If you or a loved one is looking for quality disability support, reach out to TLC Disability Services today. Let’s take the next step together.